About
Property maintenance, run like a real business
Most of this trade runs on missed calls and vague quotes. We built the opposite: every request reviewed, every price written down, and one person accountable for the outcome.
Who we serve
Multi-family and commercial property, first and deliberately
Multi-family communities and commercial buildings are not a sideline for us. They are the reason the business is set up the way it is: scheduled visits, priority response, and the trades you would otherwise be coordinating yourself running through partners licensed in their own trade.
We also look after short-term rentals, hotels, rental homes and private residences, on the same terms and with the same process. A property that earns its keep cannot wait two weeks for a handyman, whether it holds two hundred tenants or one weekend guest.
Credentials
Backed by a licensed general contractor
Property Solution Care is the service brand you deal with, and it sits alongside Elite Design Build Group LLC, a New Mexico GB-98 General Building Contractor under common ownership. That matters more than it sounds. Changing a faucet needs a good handyman, and we have those. Scoping a suite fit-out, reading a permit, supervising a roofer and standing behind the finished job is general contracting work, and that is the part most maintenance companies cannot do.
It also sets the boundary honestly. Work falling under the mechanical, electrical or roofing classifications is carried out by trade partners who hold a current license specific to their trade. We scope it, we supervise it, and we answer for it.
- Contractor license
- GB-98 General Building Contractor
- License held by
- Elite Design Build Group LLC
- License number
- 423350
- General liability
- Carried
- Bond
- In place
- Workers compensation
- In place
Certificate of insurance and bond details are available on request.
What you can count on
Six things we hold ourselves to
Not promises about attitude. These are the parts of the job we have built the business around, and you can check every one of them against your own account.
A person reads every request
Your description and your photos are reviewed within 24 to 48 hours by someone who can price the work, not sorted by a form into a queue.
A written price before anything starts
You approve a figure, then work begins. No hourly surprises, and no invoice carrying a line you never agreed to.
Materials approved before we buy them
We tell you what a part costs and wait for your go-ahead. Plan prices are labor, so materials never arrive as a hidden markup.
One point of contact for the property
One number, one schedule, one invoice, including the work a licensed trade partner carries out. You are not refereeing between five vendors.
Your account, in writing
Members sign in and see the plan, the visits used and banked, every request sent and where it stands. Nothing about your account lives only in a phone call.
Regulated work goes to the right license
We hold a general building license and we do not pretend it covers plumbing or electrical. Those go to a partner licensed for that trade, and we stay accountable for the result.
How we work
The process, start to finish
01. Send the request
Tell us what needs doing and add photos. It takes a couple of minutes.
02. We review it
Within 24 to 48 hours we look over the scope, the photos and what the job will need.
03. You get a quote
A clear price, with any materials listed separately for your approval.
04. We schedule it
Booked around your tenants and your building, not the other way round.
05. Work completed
Done properly, cleaned up, and signed off with you.
06. Pay and receipt
Pay online. Members are billed automatically on the first of each month.
Get started
Work with us
Send a request, or ask for a proposal if you look after more than one property.